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CHOCOLATE REWARDS

chocolate rewards

The Chocolate Rewards program is our way of thanking our loyal customers for choosing to purchase online from Jacques Torres Chocolate. As a member you will receive discounts and exclusive offers sent to you via email. We look forward to treating you!

Earn points & Get Big Discounts!

how to
earn
points

JOIN OUR
REWARDS PROGRAM

10
REWARD POINTS

PLACE AN ORDER

$1=1

REWARD POINT

FOLLOW JACQUES’ INSTAGRAM
@jacquestorres

10
REWARD POINTS

FOLLOW JACQUES’ Twitter
@jacquestorres

10
REWARD POINTS

FOLLOW JACQUES’ facebook
@jacquestorreschocolate

10
REWARD POINTS

EARNING POINTS!

earning points!

For every $1 spent you’ll earn 1 point

150 points = $10 off next order

350 points = Free Shipping!

1,000 points = $100 off your order

1500 points = 20% off your order

2500 points = $200 off your order

5,000 points = $500 off your order

faq’s

What is Chocolate Rewards?

Our rewards program lets you treat yourself to discounts as your shop on our website, MrChocolate.com.

How does it work?

Earn 1 point for each $1 spent on MrChocolate.com, plus you'll collect points just by signing up, following @jacquestorres or @jacquestorreschocolate on Instagram. As you earn points, redeem them for future purchases at check-out.

Points are earned based on the total product amount and DOES NOT include shipping or tax.

If you are redeeming points for a purchase, you will earn points based on the discounted amount once points are applied (not on the full price of the purchase).

How do I join?

It's quick and easy! Sign up for free HERE to start earning. If you already have an account and are logged in you will automatically earn points.

When do I start earning points?

As soon as you sign up! You'll earn 10 points once you join, plus you'll score more points just by following @jacquestorres or @jacquestorreschocolate on Instagram.

Can I earn points at Jacques Torres Shops?

No. Points are earned through purchases made on our website, MrChocolate.com only. Points will not be earned through purchases at our brick-and-mortar locations (Dumbo or Grand Central Terminal). Points will also not be earned via third-party local NYC delivery services i.e. DoorDash and Caviar.

Can I use points at Jacques Torres shops?

No. The points are only valid for purchases on our website, MrChocolate.com. They are not redeemable in-store at our brick-and-mortar locations (Dumbo or Grand Central Terminal).

Do I earn points on gift card purchases?

Yes! You'll earn points for gift card purchases made on MrChocolate.com. Please note: gift cards purchased on MrChocolate.com are valid only for purchases on MrChocolate.com, our website (they are not valid for use in our physical locations). Gift cards purchased in our physical stores are not eligible for points.

Can I use my points to purchase a gift card?

No. Points cannot be applied towards gift card purchases on MrChocolate.com or for gift cards for our shops.

I need to cancel my order. Will I lose my points once it's cancelled?

Yes. If you cancel an order, the points you earned for that original order will be cancelled as well.

Can I redeem partial points for partial discounts?

No. You cannot redeem a reward until you've reached 150 points. (For example, if you have 123 points, you will not be able to redeem them for a partial discount. Once you reach 150 points, you can redeem for that tier's reward.) If you save your points and reach the next tier (350 points), you can select which discount you'd like to apply at check-out.

Oops, I just made a purchase, but forgot to sign up for the Chocolate Rewards! Can I retro-actively add points to my purchase?

Sure! First sign up for the Rewards HERE. Then email us at info@mrchocolate.com and let us know your order number and we can apply the points to your existing order. You must email us within 14 days of your purchase in order for us to apply the points to your account. If it has been more than 14 days since you completed your purchase, we unfortunately will not be able to apply the points.

Do points expire?

No.

Can I transfer my points to a friend?

No, points are non-transferable and are also not valid in our physical locations. Your pointsa are valid for your own MrChocolate.com account only.

Can I combine my points with other discounts and codes?

No, points cannot be stacked with other online discounts or promotional codes. Only one discount per transaction.

Can points be applied to previous purchases?

No. If you've previously made purchases, points cannot be retroactively applied.

Jacques Torres Chocolate reserves the right to withdraw the offer or amend the terms and conditions related to the offer at any time.